ILoveDahlia F.A.Q
To which countries do we deliver?
We currently deliver our dahlia tubers to a carefully selected list of European countries. All packages are sent to all countries using DPD as the parcel service. We ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
What if my country is not on the list of countries on your website?
Thank you for your interest in our dahlias! At the moment, we only ship to selected countries within Europe due to strict regulations and high costs for exporting flower bulbs internationally.
If your country isn’t on the list, we’re truly sorry. Please note that we’re always exploring new possibilities. Feel free to reach out and let us know where you’re from, so we can keep your interest in mind for future seasons!
What are the shipping costs to send the package to my country/address?
| Country | Price | Carrier |
|---|---|---|
| Austria (AT) | €16,95 | DPD |
| Belgium (BE) | €9,95 | DPD |
| Bulgaria (BG) | €34,95 (BGN 68,40) | DPD |
| Croatia (HR) | €34,95 (HRK 263,20) | DPD |
| Czech Republic (CZ) | €16,95 (CZK 420) | DPD |
| Denmark (DK) | €15,10 (DKK 113) | DPD |
| Estonia (EE) | €24,50 | DPD |
| Finland (FI) | €32,95 | DPD |
| France (FR) | €15,50 | DPD |
| Germany (DE) | €9,95 | DPD |
| Greece (GR) | €58,10 | DPD |
| Hungary (HU) | €17,95 (HUF 7,230) | DPD |
| Ireland (IE) | €35,80 | DPD |
| Italy (IT) | €24,20 | DPD |
| Latvia (LV) | €19,95 | DPD |
| Lithuania (LT) | €19,95 | DPD |
| Luxembourg (LU) | €14,95 | DPD |
| Netherlands | €6,15 | DPD |
| Poland (PL) | €19,95 (PLN 88,50) | DPD |
| Portugal (PT) | €24,95 | DPD |
| Romania (RO) | €34,95 (RON 172,00) | DPD |
| Slovakia (SK) | €18,95 | DPD |
| Slovenia (SI) | €18,95 | DPD |
| Spain (ES) | €24,95 | DPD |
| Sweden (SE) | €29,95 (SEK 332) | DPD |
How long will it take for my package to be delivered?
Once your order is handed over to our trusted shipping partner, it typically takes between 3 and 10 business days to reach your doorstep, depending on your location. While we do everything to get it to you quickly, delivery times can vary and may be a bit longer during holidays. Thank you for your understanding!
It’s been over 14 working days and my package hasn’t arrived yet, what should I do?
You can conveniently track your package anytime at TrackYourParcel. Sometimes, your parcel might find a temporary home at your neighbors or wait for you at the local post office, so don’t forget to check there too! Once your package is in the hands of the postal system, DPD takes over the delivery journey. If you have any questions along the way, feel free to reach out to DPD, they’re happy to help!
Can I cancel my order?
We’re sorry to hear that you’d like to cancel your order. You can cancel your order within 7 days of placing it. Once your order has been shipped, cancellation is unfortunately no longer possible.
The variety did not bloom true its name?
We do our best to send our bulbs true to its name, but we are dependent on what is send by our growers. We select our suppliers very carefully and trust on a reliable delivery. We will never on purpose deliver the wrong kind of bulb ordered by you without consultation. Unfortunately is it not possible to claim a bulb that has not bloomed true to its name.
I have received a bad bulb?
During the packaging we always check all the bulbs with best possible care. And we make sure that your order won’t get damaged during the transport. If you do receive a bulb that is no longer capable of being planted, you can send us a picture of the bulb and together we will try to find a solution to this.
How can I pay for my order?
There are different ways to pay
- With Paypal
- With you credit card via Paypal, you don’t need a Paypal account. Accepted credit cards are: Visa, Mastercard, American Express and others
- For EU countries it’s also possible to pay via the bank. Our bank detail will appear in the checkout pages and also on your order confirmation
- With iDeal
My package has been returned by the carrier
Has your package been offered three times at the delivery address, or has your package been at the postal office and you’ve not picked it up yet, it will be send back to us.
If the package has been returned to us, we can re-send your order. However We will have to charge you for the extra shipping costs. Please note that we will re-send the retuned parcel, and no new bulbs.
Why should I note the phone number of the recipient?
May there be problems with the delivery of the packages, or if the address is not correct, then the courier or postman can make contact with the recipient.
How can I contact you and what are your address and contact details?
If you have a compliment, tip, or even a complaint, please don’t hesitate to get in touch via email or phone.We’re happy to hear from you!
Our address is:
IloveDahlia, Leidsevaart 218, 2211 WE Noordwijkerhout.
Email: info@ilovedahlia.com
Phonenumber: + 31 (6) 83 04 17 25
Click here to visit our contact page, we’re always here to help!
We currently deliver our dahlia tubers to a carefully selected list of European countries. All packages are sent to all countries using DPD as the parcel service. We ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Thank you for your interest in our dahlias! At the moment, we only ship to selected countries within Europe due to strict regulations and high costs for exporting flower bulbs internationally.
If your country isn’t on the list, we’re truly sorry. Please note that we’re always exploring new possibilities. Feel free to reach out and let us know where you’re from, so we can keep your interest in mind for future seasons!
| Country | Price | Carrier |
|---|---|---|
| Austria (AT) | €16,95 | DPD |
| Belgium (BE) | €9,95 | DPD |
| Bulgaria (BG) | €34,95 (BGN 68,40) | DPD |
| Croatia (HR) | €34,95 (HRK 263,20) | DPD |
| Czech Republic (CZ) | €16,95 (CZK 420) | DPD |
| Denmark (DK) | €15,10 (DKK 113) | DPD |
| Estonia (EE) | €24,50 | DPD |
| Finland (FI) | €32,95 | DPD |
| France (FR) | €15,50 | DPD |
| Germany (DE) | €9,95 | DPD |
| Greece (GR) | €58,10 | DPD |
| Hungary (HU) | €17,95 (HUF 7,230) | DPD |
| Ireland (IE) | €35,80 | DPD |
| Italy (IT) | €24,20 | DPD |
| Latvia (LV) | €19,95 | DPD |
| Lithuania (LT) | €19,95 | DPD |
| Luxembourg (LU) | €14,95 | DPD |
| Netherlands | €6,15 | DPD |
| Poland (PL) | €19,95 (PLN 88,50) | DPD |
| Portugal (PT) | €24,95 | DPD |
| Romania (RO) | €34,95 (RON 172,00) | DPD |
| Slovakia (SK) | €18,95 | DPD |
| Slovenia (SI) | €18,95 | DPD |
| Spain (ES) | €24,95 | DPD |
| Sweden (SE) | €29,95 (SEK 332) | DPD |
Once your order is handed over to our trusted shipping partner, it typically takes between 3 and 10 business days to reach your doorstep, depending on your location. While we do everything to get it to you quickly, delivery times can vary and may be a bit longer during holidays. Thank you for your understanding!
You can conveniently track your package anytime at TrackYourParcel. Sometimes, your parcel might find a temporary home at your neighbors or wait for you at the local post office, so don’t forget to check there too! Once your package is in the hands of the postal system, DPD takes over the delivery journey. If you have any questions along the way, feel free to reach out to DPD, they’re happy to help!
We’re sorry to hear that you’d like to cancel your order. You can cancel your order within 7 days of placing it. Once your order has been shipped, cancellation is unfortunately no longer possible.
We do our best to send our bulbs true to its name, but we are dependent on what is send by our growers. We select our suppliers very carefully and trust on a reliable delivery. We will never on purpose deliver the wrong kind of bulb ordered by you without consultation. Unfortunately is it not possible to claim a bulb that has not bloomed true to its name.
During the packaging we always check all the bulbs with best possible care. And we make sure that your order won’t get damaged during the transport. If you do receive a bulb that is no longer capable of being planted, you can send us a picture of the bulb and together we will try to find a solution to this.
There are different ways to pay
- With Paypal
- With you credit card via Paypal, you don’t need a Paypal account. Accepted credit cards are: Visa, Mastercard, American Express and others
- For EU countries it’s also possible to pay via the bank. Our bank detail will appear in the checkout pages and also on your order confirmation
- With iDeal
Has your package been offered three times at the delivery address, or has your package been at the postal office and you’ve not picked it up yet, it will be send back to us.
If the package has been returned to us, we can re-send your order. However We will have to charge you for the extra shipping costs. Please note that we will re-send the retuned parcel, and no new bulbs.
May there be problems with the delivery of the packages, or if the address is not correct, then the courier or postman can make contact with the recipient.
If you have a compliment, tip, or even a complaint, please don’t hesitate to get in touch via email or phone.We’re happy to hear from you!
Our address is:
IloveDahlia, Leidsevaart 218, 2211 WE Noordwijkerhout.
Email: info@ilovedahlia.com
Phonenumber: + 31 (6) 83 04 17 25
Click here to visit our contact page, we’re always here to help!